Botpress
AI agent platform for customer support
Visit Botpress botpress.com
77/100Our scoreAccess 22/25 · Platforms 8/20 · Features 20/20 · Use cases 10/10 · Pricing transparency 15/15 · Adoption 2/10How we score
Overview
Botpress is an AI agent platform for customer support with a visual studio and natural-language builder. It hands off to humans when needed, learns from tickets and charges by conversation, not seat. A free plan is included.
Key features
- Visual and natural-language builders
- Knowledge bases and tables
- Human handoff
- No per-seat pricing
Use cases
- Support automation
- Website chat agents
- Internal helpdesk bots
Pricing
- Pricing model
- Freemium
- Starting price
- $150/month (Plus, billed annually)
Prices and plans change often. Confirm current pricing on botpress.com before you buy. Last checked October 18, 2026.
Pros and cons
Pros
- Free plan available to get started
- Published pricing (from $150/month (Plus, billed annually))
- API or developer access for integrations
Cons
- Advanced features and higher limits need a paid plan
Pros and cons are based only on the facts in this listing (pricing model, platforms and features), not on hands-on scores.
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