Tidio

Live chat and AI agent for small business support

Visit Tidio tidio.com
73/100Our scoreAccess 22/25 · Platforms 12/20 · Features 20/20 · Use cases 10/10 · Pricing transparency 7/15 · Adoption 2/10How we score

Overview

Tidio combines a help desk and live chat with Lyro, an AI agent that answers questions instantly and turns conversations into sales, leads and bookings. You can try Lyro for free.

Key features

  • Lyro AI agent
  • Live chat and help desk
  • Proactive automations
  • Revenue attribution

Use cases

  • E-commerce support
  • Lead capture on websites
  • Automating FAQs

Pricing

Pricing model
Freemium
Starting price
Not listed here (we only show prices we could verify)

Prices and plans change often. Confirm current pricing on tidio.com before you buy. Last checked October 18, 2026.

Pros and cons

Pros

  • Free plan available to get started
  • Available on iOS, Android

Cons

  • Advanced features and higher limits need a paid plan
  • Paid plan prices not published in a form we could verify

Pros and cons are based only on the facts in this listing (pricing model, platforms and features), not on hands-on scores.

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