Salesforce Agentforce
Salesforce's platform for autonomous AI agents
Overview
Agentforce lets companies build and customise autonomous AI agents for customer service, sales, field service and employees, fully integrated with Salesforce data. Agents run on the web, phone and apps, with flexible credit-based pricing.
Key features
- Agent builder
- Customer and employee service agents
- Salesforce data integration
- Pay-per-action credits
Use cases
- 24/7 customer support
- Sales assistance
- Internal IT help
Pricing
- Pricing model
- Paid
- Starting price
- Not listed here (we only show prices we could verify)
Prices and plans change often. Confirm current pricing on salesforce.com before you buy. Last checked October 18, 2026.
Pros and cons
Pros
- API or developer access for integrations
Cons
- No free plan listed on the official site
- Paid plan prices not published in a form we could verify
Pros and cons are based only on the facts in this listing (pricing model, platforms and features), not on hands-on scores.
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